No commissions. No reseller margins. No partner incentives.

• I don't resell Microsoft.

  I'm not on the Microsoft Partner tier. I recommend Microsoft tools when they're the right fit — and for most Australian SMBs they often are — but I earn nothing from the recommendation.

• I don't resell anyone else either.

  No AWS partner status, no Google partner status, no cybersecurity vendor's affiliate programme. If I recommend Claude over Copilot, or Fastmail over Outlook, or the free tier of anything over the paid tier of anything, it's because it's right for you.

• I can tell you to spend less.

  The single clearest signal you're getting biased advice is a consultant who never says "you're paying for too much". I say it often, because it's often true.

• I have no software of my own to sell.

  No proprietary platform, no in-house tool you'd become dependent on. I use widely-available, well-supported tools that another consultant could pick up if I got hit by a bus.

• I know Microsoft best.

  After seven years in the ecosystem, I default to Microsoft 365 for productivity and Azure for infrastructure when it fits. That's competence, not commission — but it is a bias, and where the honest answer is "the right tool is somewhere else," I'll say so.

• I prefer certain AI models.

  I currently reach for Anthropic Claude first for reasoning-heavy work and OpenAI's models for some specific tasks. Not because anyone pays me — they don't — but because that's where the current evidence points. If the evidence moves, I move.

If you ever discover I've steered you toward a tool because it benefited me and not you, you have a written promise here that I'll refund the engagement in full. It has never happened. If it ever does, that's the fix.